Privacy Policy

1. Introduction

This Privacy Policy explains how Rented Property Solutions Ltd. ("we", "us", or "our") collects, uses, and protects personal information from users of our platform, including landlords and tenants.

We take your privacy seriously and comply with the Privacy Act 2020. By using our services - including registration, enquiries, and tenancy applications - you consent to the collection, use, and disclosure of your personal information as outlined in this Policy.

2. Information We Collect

When you sign up using a Google account or register with an email address, we collect the following information from your Google profile or registration form:

• First name
• Last name
• Email address

We may also collect additional personal information, including:

• Contact details
• Location and address
• Communication history with us
• Billing and payment information

For tenants and tenancy applicants, we may collect:

• Legal name
• Gender
• Date of birth
• Identification documents
• Emergency contact details

We also collect website usage information, including:

• Cookies
• User behavior analytics
• IP addresses
• Device information

3. How We Use Your Information

We use your personal information to:

• Operate and improve our tenancy management platform
• Verify your identity
• Communicate with you
• Authenticate and manage user accounts
• Complete tenancy-related documentation and services

4. Sharing Your Information

With your consent, we may share tenant information with:

• Credit reporting agencies for credit checks
• Prospective landlords to process tenancy applications

Providing certain personal details is optional. However, if you choose not to provide required identification or contact information, your tenancy application may not be accepted by a landlord.

5. Data Storage and Retention

6. Changes to This Policy